Privacy Policy

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Privacy Policy – SAGCR

1. General Information

At SAGCR, we value and respect the privacy of individuals who visit our website. This Privacy Policy describes how we collect, use, and protect personal data obtained through the website https://sagcr.com. This policy applies exclusively to information collected through forms and digital channels available on the website. Contact details:
  • Company: SAGCR
  • Email: info@sagcr.com
  • Phone: (+506) 2440-9303
  • Scope of operation: Costa Rica

2. Personal Data We Collect

SAGCR may collect the following personal data through contact forms or other enabled means on the website:

  • First and last name
  • Email address
  • Phone number
  • Information related to the request or inquiry submitted
SAGCR does not collect sensitive data, financial data, or payment information through its website.

3. Purpose of Data Processing

The personal data collected will be used exclusively to:

  • Respond to information requests
  • Provide commercial or technical advice
  • Follow up on inquiries submitted by users
  • Maintain communication related to the services offered
The data will not be used for purposes other than those described herein.

4. Legal Basis for Data Processing

Personal data is processed based on:

  • The user’s consent, granted by voluntarily submitting data through the website forms
  • The need to respond to information requests made by the user
The data will not be used for purposes other than those described herein.

5. Data Retention

Personal data will be retained only for the time necessary to fulfill the purpose for which it was collected or while an active commercial or follow-up relationship exists.

Once that purpose has been fulfilled, the data may be securely deleted.

6. Data Sharing and Disclosure

SAGCR does not sell, rent, or transfer users’ personal data to third parties. Data may only be shared when required to comply with legal obligations or requests from competent authorities, in accordance with applicable Costa Rican law.

7. Information Security

SAGCR adopts reasonable technical and organizational measures to protect personal data against:

  • Unauthorized access
  • Loss or alteration of information
  • Improper use of data
However, users acknowledge that no digital system is completely infallible.

8. User Rights

Users have the right to:

  • Access their personal data
  • Request correction or updating of their data
  • Request deletion of their personal information
  • Limit or object to data processing
To exercise these rights, users may send a request to info@sagcr.com, clearly stating their request.

9. Use of Cookies

The SAGCR website may use technical cookies necessary for proper operation and to improve the browsing experience. SAGCR does not use cookies to collect sensitive information or for intrusive advertising purposes. (If additional tools such as Google Analytics are implemented, this section may be expanded.)

10. Links to Third-Party Websites

The website may contain links to external sites. SAGCR is not responsible for the privacy policies or content of such sites.

Users are encouraged to review the privacy policies of any third-party sites they visit.

11. Changes to the Privacy Policy

SAGCR reserves the right to modify this Privacy Policy at any time.

Any changes will take effect upon publication on the website.

12. Applicable Law

This Privacy Policy is governed by the laws of the Republic of Costa Rica.

13. Acceptance of the Privacy Policy

Use of the website implies express acceptance of this Privacy Policy. If users do not agree, they must refrain from using the website.